If you have any queries or general comments about The Holgate Academy or the academy website you can contact us by using one of these contact methods. We will get back to you as soon as possible.
The Holgate Academy
Text (For Absence): 07624817143
All inquiries should be addressed to Mrs Wendy Green PA to the Senior Leadership Team.
To help you to direct your communication to the correct member of school staff please use the “School Staff” button on the right hand side to find out who is who.
Visit/Academy in Action Tours
Compliments and Comments
We welcome your comments and compliments as they help us to improve and ensure we best serve your needs. Hearing about what you think we did well and what you think we can improve will help us to deliver an effective service.
You can let the Principal know of any compliments or comments by:
- Completing and posting a comment card, available from our main school reception.
- Phoning or posting details to the Principal’s office.
You can also make contact with a specific member of staff via these means, by clearly stating the intended recipient.
You can also submit your views on us to Ofsted Parent View.
We encourage you to make contact with any member of staff regarding a concern and your concern will be followed up by the member of staff you have made contact with. However, it may be easiest to get in touch with your child’s Head of House or subject teacher so that the problem can be discussed and addressed.
You can let the Principal know about your concern via the same means as submitting a compliment or comment.
If you have a complaint, we will follow the procedure outlined in the complaints policy.
We have named members of staff who will deal with your initial complaint and contact should be made as follows either in writing, by telephone or email. To the contact details above.
Please note, all complaints must begin at stage 1 and it is not possible to jump stages in the procedure. It is a fundamental principle that each party must be allowed the opportunity to resolve the complaint before it is escalated to the next stage.