Contact Us

If you have any queries or general comments about The Holgate Academy or the academy website you can contact us by using one of these contact methods. We will get back to you as soon as possible.
 
The Holgate Academy
Hillcrest Drive
Hucknall
Nottinghamshire
NG15 6PX
 
 
Telephone:(0115) 9632104
Fax:(0115) 9681993
Text (For Absence): 07624817143
Twitter: @holgatehucknall
 
All inquiries should be addressed to Mrs Wendy Green PA to the Senior Leadership Team.
 
To help you to direct your communication to the correct member of school staff please use the “School Staff” button on the right hand side to find out who is who.
 
When you telephone The Holgate Academy Mrs R Stuart, Mrs L Walton, Mrs S Bielewicz or Mrs W Green are the most likely people to answer the telephone. If you have any comments or suggestions for the school website please email This email address is being protected from spambots. You need JavaScript enabled to view it.
 
Visit/Academy in Action Tours
If you are considering applying for a place at The Holgate Academy and would like a tour of the school during a normal working day please email Mrs Wendy Green This email address is being protected from spambots. You need JavaScript enabled to view it. or telephone on 0115 963 2104 to arrange a time. 
 
Compliments and Comments
We welcome your comments and compliments as they help us to improve and ensure we best serve your needs. Hearing about what you think we did well and what you think we can improve will help us to deliver an effective service.
 
You can let the Principal know of any compliments or comments by:
  • Completing and posting a comment card, available from our main school reception.
  • Submitting a comment or compliment via this email address: This email address is being protected from spambots. You need JavaScript enabled to view it.  
  • Phoning or posting details to the Principal’s office.
You can also make contact with a specific member of staff via these means, by clearly stating the intended recipient.
You can also submit your views on us to Ofsted Parent View.
 
Concerns
We encourage you to make contact with any member of staff regarding a concern and your concern will be followed up by the member of staff you have made contact with.  However, it may be easiest to get in touch with your child’s Head of House or subject teacher so that the problem can be discussed and addressed.
 
You can let the Principal know about your concern via the same means as submitting a compliment or comment.
 
Complaints
If you have a complaint, we will follow the procedure outlined in the complaints policy.
 
We have named members of staff who will deal with your initial complaint and contact should be made as follows either in writing, by telephone or email. To the contact details above.
  • If your complaint relates to The Holgate Academy, please contact Wendy Green, PA to the Principal This email address is being protected from spambots. You need JavaScript enabled to view it.
  • If your complaint relates to any of the members of staff named above, please contact Sue Bielewicz on This email address is being protected from spambots. You need JavaScript enabled to view it. , who will refer your case to another appropriate member of staff.
  • If your complaint relates to the Principal or Executive Principal, please contact the Chair of Governors via Amanda Terry, Clerk to Governors This email address is being protected from spambots. You need JavaScript enabled to view it.
Please note, all complaints must begin at stage 1 and it is not possible to jump stages in the procedure.  It is a fundamental principle that each party must be allowed the opportunity to resolve the complaint before it is escalated to the next stage.

 

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